Don’t Call Us, We’ll Call You (Webhooks Are Here)

With every security component added into a critical infrastructure, comes the inherent need for information, automation and control. As the number of critical components in your infrastructure grow, so does complexity and the necessity to stream information as it happens. Integrators and clients are now looking to being on the receiving end of data in real time in order to provide critical dashboard updates. We’ve listened and we’ve delivered.

With Teleporte Cloud server 3.5, we have added a critical component to our API capabilities: the concept of webhooks. In a “don’t call us, we’ll call you” manner, Teleporte Cloud is now capable of calling your secure endpoint with real-time data concerning events that are happening inside your system. Webhooks are to APIs as fuel is to a fire; they can ignite your integrations and get your organization on the receiving end of updates as they happen. Remember, polling APIs is so 1990’s, go real-time by enabling webhooks.

To better understand what the difference between an API and Webhooks are, consider this simple analogy:

APIs are request based. They are useful for pulling data on demand.
Webhooks are event-based. They are useful for receiving critical events when they happen.

API + Webhooks = Complete Automation Capabilities

Teleporte Cloud now supports webhooks that can be configured for updates to important events (such as the creation or deletion of digital keys), access requests to locks and even the creation, deletion or update of system users. As an example, if you’re looking to know that ‘administrator X with email x@example.com created a digital key to lock 21, on site B that is valid from Tuesday at 9am to Tuesday at 5pm’ as it happens, then webhooks are your holy grail! Get on top of and react quicker to events happening in your infrastructure by enabling webhooks.

Feel free to ask us about our Slack integration. Our webhooks support Slack out of the box and can have your team seeing the benefits of webhooks within seconds.

Get more details about webhooks at https://apidocs.sera4.com or contact us to discuss how you can get webhooks working for you.